Feedback

In addition to structured evaluation procedures, feedback from all those involved in the accreditation process is also incorporated into the quality cycles.
Further processing of structured and non-structured feedback is differentiated according to address and relevance:

  • Feedback relating to work processes within the Head Office is dealt with in office meetings and jour fixes.
  • Feedback concerning ongoing business in accordance with Section 12 (2) of the Statutes is dealt with by the Board.
  • Feedback that is relevant to the Accreditation system as a whole is dealt with in the Accreditation Council.

All three levels represent closed and complementary control loops and form the Quality Management of the German Accreditation Council.